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My wife and I recently went to Pastacino for dinner (we were in the neighbourhood) and were not very impressed. When we got to our table, it took the waitress at least 15 minutes to come over to us to say hello and the restaurant wasn't even busy. The waitresses were all standing around talking to each other instead of focusing on their customers. We finally ordered chicken parmesan and pasta (which took about 45 minutes). It was OK - not great, just OK. What really surprised me is that when my wife and I were leaving we overheard some of the waitresses talking bad about some of their customers who were still in the restaurant. This family run business has alot to learn about customer service......
Service Is pleasant and efficient despite how busy they can get sometimes! Been going here for years, and everyone we go with enjoys it as well! Definitely a fav! Love to support a great independant restaurant! Keep up the good work!
Pastacino has been one of our favourite restaurants for years, from before they moved to U. James. The food is always fresh and hot, the service can sometimes be a little slow, but who cares it's not a fast food joint. The staff is always pleasant and make you feel at home. Keep up the good work.
This was definitely the best pasta place I've ever been, everyone I was with had an excellent meal, with room for desert. The large portion size is HUGE, but good if you would like leftovers. A small portion size is exactly the right amount. The hot chocolate is exquisite! Definitely going there again, no question.
I went to Pastacino on Saturday with a group of friends for dinner after hearing good things about the place from my aunt. We arrived about 7:00 to find the place packed. Luckily I had called and made reservations. Anyways, I ordered the calamari which were pretty good, though not the best i've had due to the breading. The chef salad was good, nice oil/vinegar dressing. But... the penne gamberi... amazing. I ordered it 'spicy' and they gave me a hot pepper paste on the side, which i drizzled over the shrimp-red-yellow pepper penne made with a olive-oil garlic aioli. Well done! Get cracked pepper on it as well...! ps. my girlfriend ordered a pizza.... she loved it.
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