Very unprofessional. They gave me the run around. Told me everything will be taken care of. Then my phone calls were blocked. I called from a different phone and they made it like it was my fault. Argued with me about vocabulary, and told me that they are doing what I told them to do, nothing. But I reminded them that I did left voicemail to hand over the results to my lawyer. They billed me for full service. Better to choose another company. Plus, my first honest review was deleted.