Flowers were nothing like pictured on the website and they were of significantly less value. They arrived a day late. I was offered a free chocolates upgrade as an apology which was not delivered. They refuse to pay back the difference in value.
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Flowers were nothing like pictured on the website and they were of significantly less value. They arrived a day late. I was offered a free chocolates upgrade as an apology which was not delivered. They refuse to pay back the difference in value.
Messed up Mother’s Day! Ordered the “Blooming Planter Basket” and Mom got cut flowers (which she doesn’t like because she gets depressed when they die off). Do not mess with Mom! Paid premium, got cheap. Will not order again.
Would never recommend them to anyone. We ordered a basket for our sister's birthday and asked to have it supersized. They sent a regular basket, but charged us for the supersize. Now they are giving us the run around and won't credit us. They keep saying that they are investigating. It's not rocket science!
Have attempted to have a replacement bouquet sent to my mother after ordering 50 stems and only 15 were delivered. I understand the policy states that if they are out of a certain type of flower, they can substitute for one of equal or greater value. No substitution was made. 15 of 50 stems delivered. Flowers were limp. I've spent hundreds of dollars with Bloomex over the years. But no more! This is apparently not the first time they delivered poor quality flowers to my mother.
bloomex delivered beautiful flowers for me.
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