Absolutely disgusting. Went there twice and wasted my time. Rude and condescending, went in KNOWING what I needed and they tried to sell me bogus stuff I didn't need. Took 3 people at once and made us all wait. I was the first to enter and the last to leave, took me 2 hours and no results. Only cell phone place in town so I had to do it myself. I'm 18 years old and I fixed my phone MYSELF with common sense and Youtube. -10/10 would NEVER recommend. Penticton needs a new Cellphone place ASAP