I took my sister's dog to this vet for a tablet to get rid of her fleas, this was a cash grab as they didn't do anything asked a few questions attempted to get listen to her heart. They never bothered to look a her ears or take her temperature or look at the itch gave her a few pets and some treats. It was 200 dollars they won't give it unless you see them Im sure all vets are like this I would never charge an owner that much . If you want a real vet port Alberni vets is in my opinion the best