No one there seems to have any idea what they are doing. My accountant spent more time wandering around, looking for help, than he did on actually filing my taxes. 30 minutes to do the taxes, then another 40 to get everything signed. It was the most basic tax return imaginable, and I was charged $132 for the pleasure. Ive been a loyal customer for over 10 yrs, and I will be doing my own from now on. Worst experience ever.
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