This was our first time to leave our young cats, Beamish and Bailey at a cattery. Springbank pet resort is well maintained and has an inviting entrance. Both our cats were well looked after and we would not hesitate to board them in the future.
I have been using SPR for 2 1/2 years, at least once or twice a month, and they are consistently excellent. My dog LOVES it there and always the last thing I see is a very waggy tail disappearing through the door. My dog has, on a couple of occasions has required special services due to a couple of surgeries plus medications. At no time have these issues ever been overlooked and he has always received the absolute best care, often at no extra charge.
The only challenge I have sometimes is getting there in time to pick up my dog, especially on weekends. They close pretty early.
I really feel like we are family there now and its such a relief to know that I'm sending my baby to a safe, happy environment when I have to go away.
We have been bringing our cat here for the last 3 years and are extremely happy with the care he is given. Our boy is now 19 years old and on various medications and without the excellent care at the resort we would not be able to go on our vacation every year.
The people working there are friendly and helpful and we feel very comfortable leaving our "old guy" there knowing he will be well taken care of and that there are vets there if the necessity should arise.
This is a clean, organized and well run resort and I would highly recommend it to anyone looking for a place for their furry family members.
We have been taking our wire fox terrier to Springbank Pet Resort for the past couple of years and he loves it! He starts getting excited at the highway turn off and drags the dog handler from the car to the door because he is so keen to go inside. He is not particularly dog friendly but we can get him play time with humans which keeps him active and fit. When we pick him up, we are informed of any issues that might have popped up during his stay. The place seems very well organized and very clean. We have also taken him to agility classes on site and he and the other dog participants seem to be very professionally handled.