To be fair, this unsatisfactory experience was...
To be fair, this unsatisfactory experience was unlikely to be the fault of this particular location, but moreso Pizza Hut the company. I usually love Pizza Hut's pizza and other menu items, but this Pizza Mia deal is quite unfortunate. So the deal is that you get three medium one-topping pizzas for $18 ($6 a piece), which I thought sounded pretty good. What was not advertised is that the pizza mia pizzas do not deserve the Pizza Hut name as they are a sort of budget pizza designed with the cheapest ingredients in the most scarcest quantities. What I received was three small cardboard circles with some icky sauce, specks of the requested toppings, and hardly any cheese. A visit to the Pizza Hut website post-order shows some savoury looking pizzas under the heading 'Pizza Mia', but with a disclaimer-"Product above may not appear exactly as shown", which oddly enough does not appear under any of their other menu items. Guess they've had some complaints. These pizza mia pizzas weren't even edible, I don't know if they could even be called pizza as they looked more like those little make-your-own pizza Lunchables kits for kids. Pizza Hut has made a huge marketing mistake comparable to the likes of Clear Pepsi and New Coke, and I really feel they owe an apology to their customers and never pull something like this again. The service during this visit was poor, we waited nearly an hour for our order, but this location is relatively new and appeared quite busy. More staff could have fixed this problem. The staff was friendly and seemed competent, just overwhelmed. I will visit again in hopes that things have slowed down a little, but will definitely not order the Pizza Mia deal ever.