I've been to this speedy auto for the majority of my car appointments. The first incident, I had made an appointment for a tire change over as well as an oil change. After my car was done, I come to find out that an oil change wasn't done and there was no time left that day to do it. (I wasn't charged for the oil change) I had to make another appointment. A couple days ago I went back for the exact same thing, and behold the exact thing happens, after I was sure I had made sure that the person at the counter knew what I wanted. After being told that I would be called after my car was finished, I waited for the car to be done. I was not called and had to call after two hours. I was told the car was done, so I went to go get it. The oil change was not done, and I was told I never asked for one. I then had to wait 45 mins to have the oil changed (No I wasn't called when this was done either).
So in total, I waited 3 hours for the appointment, and if that wasn't bad enough, the nice white hat I had in the car was mysteriously placed inside my tires that I just had taken off covered in some black oil/liquid, ruined.
Do not recommend this place. Went there because it was conveniently located but definitely not worth it.