I have been going to Highview for years - and have always had such compassionate, professional care. I've two different vets, and both have been just great. Highly recommend!
Having recently moved back to the area, I found out my cat has been ill since I was gone, throwing up everyday and losing a substantial amount of weight. Obviously, the cat needs to see a vet. Unfortunately, after moving expenses, damage deposit etc, and pay from my new job not starting for another three weeks I phoned to ask if they arranged payment plans. I was told to go ask my bank for overdraft.
While I can understand a business having a policy, I believe a simple no would have sufficed. I'm not impressed and will use another vet clinic for future appointments.
If your pet has any troubles - this is the place to go. We brought in our dog and they took great care of her. We have only heard great things about Highview vet and they definitely came through!