From the first contact to driving away this was the best and easiest car shopping experience. I have now bought 2 vehicles from Neal and have referred countless friends and family who have all had similar experiences. I am so thankful for Neal to get me into a nice reliable suv that I can be proud to drive. Neal worked with my mobility issues and was able to have the physio therapist and occupational therapist install the modified steering and hand controls without any issues. Lire plus
I am very mechanical as my father owned a garage and I've worked on cars all my life, so this was the first time buying from a dealer so I was a bit nervous. I bought a high-mileage van and they fixed a front shock I said was faulty and they gave me a price break and the van's been working well for over a year now. They did all the paper work which was a HUGE help because I was leaving Ottawa. I had a good experience so just wanted to give them a thumbs up. Thanks guys!Lire plus
Just bought a brand new Jeep Grand Cherokee, and I’m very satisfied with the customer service starting with Michael who helped me to choose the right trim for my needs. Good job Michael ?Lire plus
Our summer tires were stolen out of one of their storage bins – my husband wasn't informed until AFTER he had waited in the service waiting room for over an hour. We live in downtown Ottawa so driving out there is a bit out of our way. They called us at 8AM the next day to say they found new tires for us, and then accommodated my husband right away when he drove out there for 11AM. The tires were installed, our winter tires stored, and they waived all of the fees, so it didn't cost us anything.Lire plus
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