Distributel

I was a Distributel old when my Mom died. Distributel at the beginning was excellent, but not now. I call to cancel the internet. The new worker asked me, if I ll do a break and I answered him Non. I ll move To another adresse. After my mom death, I didnt check my electronic bank transactions and some months later. I saw that this worker, stop the automatic pay for only 1 month and the next month they continued to take the automatic pay.??? I was living in another adresse. I lost $200.

After canceling our service with Distributel they said they will send a box for us to put the Router in. We never got the box so we called. Again we were told that the will send a box. This scenario happened a few other times. We tries to call of many occasions but it takes at least 25-35 minutes to speak to a french agent since they say that if the account is in french only a french agent can talk to us... After many failed attempts to reach an agent we forgot about that. Back to the present i

COMMUNICATION COMPANY with NO COMMUNICATION SKILLS

I am so disappointed at this company and do not recommend it to any wise Canadian! “Distributel Communications Limitée” is a networking company who does not know how to communicate to its customers. They charged me for long distance service after the end of promotion s without asking me or even letting me know about it. When I contacted me, they indirectly called me liar and accusing me of knowing it. They preferred o lose a customer over 40 $. They have no respect for the customers. They make to agree to a one year term contract , and not sending you a single invoice ,even by email; BECAUSE THEY ARE A LOUSY COMMUNICATION COMPANY. Not recommended at all even to my enemies!