This used to be my favourite salon and then one day I got a gift card for a shellac manicure and pedicure but they insisted that they "remembered" that my friend paid only for a shellac manicure! The gift card was bought 5 months before! They made me call my friend to ask how much they paid but instead of asking they kept trying to convince her that she had only paid for a shellac manicure!!! I told them I'm not coming back again and they started talking about me in their language!