Elite Nail Spa

Horrible service. I made an appointment and it was 16 minutes behind schedule. Understandable, it happens. However after finally getting seated another customer came to complain and the nail tech asked me to go back to a waiting area, then fixed the other customers nails. After 45 minutes in the salon all they had managed to do was remove my previous polish and move me to about 3 different chairs. The girl then rushed to finish my nails and did a terrible job, remember why I stopped coming here

Very poor customer service. My nails were rushed, and they were more concerned with talking to each other than ensuring my nails were done well. If I tried to even mention my nails were crooked, I'd get scoffed at and treated terribly.

I had an exceptional experience at this salon. I have been looking for a salon in Brooklin/Whitby for several months. Well, I've found my place. The staff was friendly, the environment was clean, and most importantly, my nail tech listened to my requests and did exactly what I asked.

They said because I wasn't paying cash I would be charged $6 extra? I think they make up $ amounts at the end...becareful! I saw a lady who was paying before me question them about the amount they were charging her and her daughter too. They tried to charge her 2 different amounts for the same service?!

Horrible Horrible service, Nails were done too fast for both me and my daughter. Nails were not cleaned, and were charged for shellac but service was incomplete. The manicurists left before we were dry and said nothing so us. They are already ruined. They also stated we had to pay cash or pay double tax. Very werid experience will not return and encourage others in the community to take tier business elsewhere.