Had the absolute worst experience with this store. I purchased a new mattress and had it delivered. The day it was delivered it seemed much firmer than when I had tried it in the store. Having buyers remorse I kept it in the original packaging along with the original tags and called the store the next day. I was told that in order to return this brand new bed I would have to pay a 20% stocking fee because I hadnt purchased a $139 mattress cover that I already own from a previous purchase.
they sell furniture from china,1000.00 chair they said leather, real leather. its bonded leather. im hoping it does have mold so i can sue them. test kit on the way. law suit coming for you leon.this place sells chines garbage. do not buy here anyone. they sell garbage
Terrible customer service, staff horribly misinformed of the companies delivery service. 4 weeks have passed since I purchased, was told delivery would be today. Rearranged work schedules for this only to be told when I called to find out delivery time that my delivery would not happen because the salesman forgot to hit confirm delivery on the computer at the store! Seriously?
I am an understanding person and did not spend thousands of dollars at Leons but 3 different delivery dates?
Very poor customer service,
Went to Leons to purchase washer and dryer for my new place. Found the units I wanted, purchased them and made an appt for delivery.
Took time off work for items to not be delivered at all. Was told delivery truck is missing? 3 weeks after delivery date appliances came in but couldnt be delivered for another 1.5 weeks. Picked up them myself, they offered no discount for hassle or self pick up.
Lost a customer for life and will not recommend to anyone.