Called for a tow for my son's truck was told they were doing a pickup off the 401 and would be about 45 minutes. After waiting called again was given another time. After he didn't show up after a couple of hours called again and he said he had another call for the 401 so he wasn't coming!! No call to say he wasn't coming..Thank God it wasn't -20 out or my son would have been freezing! You should be absolutely ashamed of yourself! You are welcome for the free advertising in advance!