The two stars are for the reception staff;everything went smoothly there. Then went downhill. You are taken to a 3ft by 3ft closet with a cold floor, asked to removed your clothes from a certain part of your body and wait. The wait is indecently long, nobody tells how much longer you have to wait or anything. I am a senior woman with persistent joint pain Needed an x-ray. After waiting half naked in that claustrophobic space for over 15 min. I could not take it anymore and left. Nobody cared.
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