THIS PLACE WAS AWFUL. They ended up installing my upgraded RAM incorrectly paired so this caused memory issues and now I have to have it replaced again by someone else. I called to see if creative technology could refund me since its wrong and they were so rude and short with me about it and only said they would have to see the computer to diagnose it and fix it. "Fix it" proving they made a mistake. I WILL NOT TRUST THEM EVER AGAIN!! Now I have to pay someone else to fix it and they are cheaper
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