Ignored... Eventually refunded...
Nightmare to deal with. Ignored countless phone calls and emails. Never showed up for my wedding when they were supposed to. When they arrived, the limo was full of garbage (open bag of party mix and a half drunk beer) and the AC was broken. It was August 2nd, about 25 degrees. We were promised a refund. After the wedding, we ignored until we went public and my wife posted on their page asking about the refund. She was blocked. I then posted a review, then their FB page taken down.