I used to go to Packaging Depot as they were very helpful and reliable; not this time! I paid for 4-day shipping that took 7 days to deliver. First time in years of using these services; new owner and staff may not be properly trained. Current manager unhelpful in resolving issues around price paid for 4-day delivery adding that they cannot guarantee deliver times and would not have said the package would be delivered in 4 days; however, this is what I was told even when I double-checked. :(
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