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310 Carleton Dr, St. Albert AB T8N 7L3
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Évaluations et commentaires - Willowbrae Academy

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2.9/5
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4
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5
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    emil6258
    Par

    We've sent our son to this daycare provider for over a year and a half, and our son has flourished in the environment. The teachers are attentive, the classrooms are kept to small numbers, snacks and lunch provided to students is nutritious, tasty (according to our 4 year old who even eats the vegetables and salad they serve), and he has learned so much that I think he'll be ahead of most others when he begins kindergarten next year. Thanks for everything, Willowbrae!

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    melkkman
    Par

    Terribly run daycare despite all there professional claims. Changed directors 3 times in a year, terrible communication and to top it all off, we were told mid December that after school care was being cancelled as of January 1st. So we had about 1 week to make new arrangements during the holidays. They are not qualified enough to get enough kids in so we were left to pick up the pieces because of their terrible management. I highly advice not to sign up despite their false claims of profession

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    juli4439
    Par

    Horrible. They cannot keep staff or customers. Disorganized, rude, and negligent.

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    klon5008
    Par

    I love this place warm caring staff and program

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    hots4581
    Par

    Steer clear. They are unorganized and cannot keep staff.

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    Réponse d'entreprise 18 octobre 2017

    Thank you for your review. We are working towards creating a quality environment during this transition there will be a few changes.

    yabero
    Par

    STAY AWAY!

    They really just want your money…I lost my money but I am happy now that my kids are away from that place. If you can not trust the people who own the place, and what they say... how would you expect to trust them with your own kids…

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    Réponse d'entreprise 18 octobre 2017

    Willowbrae Childcare policy regarding fees and deposits are clearly defined and set out upon enrollment and explained in detail. A deposit is given to hold your spot and to be applied towards last month of fees. This deposit is non- refundable as stated and signed by parents before enrolling. We only require 30 days notice to cancel Childcare services.

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