Great service began on entering showroom. Christine was courteous and knowledgeable. The follow up was scheduled promptly and Joe and Jonathan arrived on time to measure and prepare estimate. It was a pleasure to interact with this “team”. They were friendly and so easy to talk to. We had every confidence that they would do a good job. They did not disappoint. The whole team went out of their way to accommodate our schedule. Thank you to Efficient Wood and Gas. Gladys and JackLire plus
Fireplace King did our whole house new build. A high efficiency furnace and air conditioning system, a heat recovery system, a domestic hot water system, a hot water radiant floor system in the basement and garage.
Being a first time home builder, the administrative team at Fireplace King went above and beyond to help us design, supply and build a system that meets our needs 100%.
I recommend them 100%
sincerely
Ken BLire plus
I couldn’t be more happy with the customer service and the above and beyond commitment that cobra has for it customers. I bought a new Traeger Ironwood 650 and after the first use had the paint pealed. After telling the staff at cobra what had happened, they immediately followed up with Traeger, and called me back the same day to assure me that I could pick up a new grill without issue. Thank you again for the great service and prompt response to my issues. Highly recommend them!!!Lire plus
We have lived in Newmarket for over 25 years (in the same house as well) S R. Gillis has installed and serviced our air conditioning and furnace when we need anything to be done. Our furnace was over 30 years old and finally had to be replaced. Stan and his employees were so helpful during this time. The temperature was -17c and Stan was quick to drop off some extra heaters to help us through the cold couple of days while they were working to get everything up and running even with the limited working space in our 1886 cellar! I will definitely be spreading the word about how efficient this company is for any of there services!
Thank you Stan and your team!
Donna H.Lire plus
Great people to deal with.... Logan is a standup gentleman that says what he means and means what he says....Megan a very knowledgeable charming lady that helped us find the unit best suited for our application....the installation crew were on time, through and professional to the highest standards....no messes, took the time to go over the installed product with us and left us with very good feelings dealing with Fires Alive.....I highly recommend this outfit for your fireplace needs, awesome!Lire plus
I have found great value patio furniture and glass doors from this place. Staffs were very accommodating also in answering all my queries. I will go back here for sure.Lire plus
Hi Michele, I just wanted to take a minute to thank you for all of your help and kind advice.
I had no idea how much wood I was wasting due to improper burning practices. Since following your advice I have reduced my wood consumption by one-third. (A miracle considering the long, cold winter we have been having)!
You obviously have vast knowledge of your products and services and a sincere desire to ensure the needs of your customers! I would definitely feel comfortable in recommending you and The Original Flame to any of my family and friends without reservation. With most sincere thanks! Krista OuelletteLire plus
We had an opportunity to visit the show room for the first time and were quite well serviced. I believe Steve was our first contact, well we were so impressed we got our fire place serviced and a BARBQUE GAS was also purchased. The bbq was assembled, delivered the gas line hooked up. I would say this business understands service.
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