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Every person I talk to at the store was super helpful very friendly and customer oriented well shop again there for my garden needs Lia
I called to order some materials for a driveway repair and the owners' suggestions saved me several hundred dollars on materials.
treats his staff like trash.
One stop shop! Kell's Garden City carries everything I need for my customers landscaping and/or gardening needs. I found the staff there was a pleasure to deal with. Service was quick and they had what I need. A+++++++++
The owner was extremely rude and walked away from us. He treated us like he didn't want our business and that we were an inconvienience to him and wasting his time. I have since taken my business elsewhere and will never use or recommend Kell's Garden City.
Réponse d'entreprise 19 février 2014
We are sorry to hear you were unhappy with your visit. My name is Georgie, I am the new head of sales. We had staffing problems in the past. We have added more staff to ensure all customers are properly taken care of. Please give me a call and I would be happy to help you with any future landscaping needs.
The owner is very helpful and friendly. I don't understand the other review of Kell's. I got great deals on mulch, gravel, sod and trees from Kell's. Great service every time. My first choice for value. Highly recommend.
Very poor customer service. New owner only wants to deal to the big guys.Dealt there for years before, and spent lots of money with original owner,but was insulted on a recent trip.Lots of other places around that are glad to take your money and dont overcharge like him.
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